Who we are
The Real Uncle Floyd (“we,” “us,” or “our”) operates this website at https://therealunclefloyd.com.
What personal data we collect and why we collect it
Store orders
When you purchase from our store, we collect information about you so we can process your order, arrange for shipping, and provide customer support. This includes your name, billing address, shipping address, email address, phone number, and order details (the products you purchased).
Payments
Payments on our website are processed by Stripe. When you pay by card, your payment details are transmitted directly to Stripe and are never stored on our website. Stripe may collect your name, card details, and billing information in order to process your payment. We encourage you to review Stripe’s privacy policy at https://stripe.com/privacy.
Cookies
Our store uses cookies to keep track of cart contents while you are browsing our site. These cookies (woocommerce_cart_hash, woocommerce_items_in_cart, and wp_woocommerce_session_) help WooCommerce determine when cart contents change. No personal information is stored within these cookies.
If you log in to our site, we will set temporary cookies to determine if your browser accepts cookies, and to save your login information and screen display choices.
Who on our team has access
Members of our team have access to the information you provide us. For example, store administrators and managers can access order information such as what was purchased, when it was purchased, and where it should be sent, along with your name, email address, phone number, and billing and shipping addresses, in order to fulfill orders and provide customer support.
What we share with others
We share order and payment information with Stripe, our payment processor, so that payments can be processed and completed. We do not sell, rent, or share your personal information with any other third parties for marketing purposes.
How long we retain your data
We retain order records for as long as needed to fulfill orders, comply with legal and tax obligations, and resolve disputes. If you have an account on our website, we store the personal information you provide in your account profile for as long as the account exists.
What rights you have over your data
You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Contact information
If you have any questions about this privacy policy or your personal data, please contact us:
The Real Uncle Floyd
1104 Thorpe Lane, Suite H-163
San Marcos, TX 78666
Phone: 512-981-5488